Description
This quick guide outlines the steps required to unlock a locked note.
Steps
- In the Sidekick, locate the patient.
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Within the Sidekick, click Notes.
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In the Notes dialog box, right-click the locked note, then click Unlock Note.
Note: When a note is locked, a lock icon will display in the note row.
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A message will display indicating that the note was successfully unlocked.
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The note row will now display the note icon instead of the lock icon. The note can now be edited or deleted as required.
Note: The note can be locked again if needed. For instructions, refer to the quick guide: Opening, Tagging, and Locking a Note.
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Details about who locked/unlocked the note and when can be viewed in a self-service audit.
Note: For instructions on using the Audit Trail, refer to the quick guide: Generating a Self-Service Audit Using Audit Trail.
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