Description
The provider address requires a 9 digit zip code for claim submission.
Background
HIPAA 5010 compliance now requires 9-digit zip code or (zip+4) on all provider information on claims.
Steps
Follow the steps below to prevent or correct the error:
- Navigate to www.usps.com and click Zipcode Lookup on the lefthand side. Alternately, navigate to: https://tools.usps.com/go/pages/ziplookup/quick-zip.html
- Enter the clinic's address and click the blue "find" button.
- Back in Curve, navigate to Administration > User Management > User Directory, then open the provider's profile.
- Enter the 9 digit ZIP code into the ZIP Code field.
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