Description:
Below is a list of SSO (Single Sign On) errors that the user might encounter when clicking Launch Rcopia.
Cause:
- 202 - Technical error; missing or mismatched patient record data
- 207 - Technical error; something is wrong with the url and/or credentials, e.g. portal hasn't been set up
- 302 - DrFirst account is deactivated
- 303 - DrFirst account is locked
- 305 - User not set up for Rcopia
DrFirst has provided the document SSO Error Codes.docx for a more complete list of errors and what they mean.
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