Description:
This Quick Guide demonstrates how multi-factor authentication is utilized to verify and secure access to your Curve Hero database.
About:
Two-factor authentication can be enabled to require that all users will have to enter a verification code to access the Curve Hero database. This adds an additional layer of security to keep your data secure. Every user must have an email entered in their user profile to be able to access Curve Hero for two-factor authentication. To set up multi-factor authentication so that it is required at every user login, contact Curve Hero customer service at 1-866-351-0749.
Steps:
Each user is required to enter their Curve Hero username and password on the login page to access the Curve Hero database.
When multi-factor authentication is enabled or suspicious activity is detected, the 2-Factor Authentication Required screen will display.
The 2-factor authentication code can be obtained by clicking the Email code button.
- The 2-factor verification code will be emailed to the address included in the User Profile.
Note: An email address can only be used once in Curve Hero, which means the email address entered in the User Profile cannot match an email address that is entered in any patient Profile.
Access the email inbox to open the message containing the 2-factor verification code.
- In the Enter 2-factor code screen, enter the 2-factor verification code received via email.
Note: The 2-factor verification code expires after 10 minutes.
Click the Confirm code button.
- The user will be logged in to Curve Hero.
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Disclaimer: All information presented herein is solely intended to train employees of Curve Dental customers on the use of the software application described in this Community Article and to illustrate how Curve software can be integrated into a typical practice's operations. Statements and examples used in this Community Article are not intended to contradict or in any way override the written or verbal instructions of the leadership of the customer ("Licensee"). The Licensee is responsible for establishing its own practices and procedures and making each of its employees familiar with them, including those related to the use of the application described in this Community Article. Nothing in this Community Article should be construed to be instructing any Licensee employee to violate any Federal, State, Provincial or other jurisdictional law or regulation; or to violate any aspect of the Licensee's established practices and procedures. The information contained in this document is the copyrighted property of CD Newco, LLC. No part of this document may be reproduced, republished, translated, stored in a retrieval system, or transmitted in any form, or by any means, mechanical, photocopying, recording, or otherwise, without the prior written consent of CD Newco, LLC. Licensees may print copies of this Community Article for their own internal use. CD Newco, LLC may take any action permitted by law to enforce its rights hereto. The information contained in this document is subject to change without notice. The enclosed materials are not a contract and create no rights upon the reader or obligations of any kind on CD Newco, LLC or its affiliates. CD Newco, LLC reserves the right to make changes to any products or services described in this Community Article at any time without notice. CD Newco, LLC shall not be liable for the actions or inactions of the reader in reliance upon the information contained in this document.
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Version: This documentation was prepared in conjunction with the latest release of the subject matter of this Community Article, but may be utilized with future releases until such time that more current materials are published.
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