Setting Up Two-factor Push Notifications for iPrescribe and Rcopia

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Description

This quick guide demonstrates how to set up two-factor authentication as a push notification for iPrescribe.

About

iPrescribe is the app that can be used for managing and sending electronic prescriptions. An office must have Rcopia to have access to iPrescribe. The two-factor authentication generates a push notification, which will replace the need to enter a six digit one time pin.

Note:

The EPCS onboarding process and Rcopia authentication must be completed prior to setting up iPrescribe two-factor authentication. Additionally, the provider that will be set up for two-factor authentication must be verified as a provider in Rcopia. At least one token must be authenticated to proceed with this setup.

The following sections are covered in this quick guide:

• Section 1 - Accessing Notifications in Rcopia
• Section 2 - iPrescribe Token Management if Username and Password Are Not Known
• Section 3 - Logging into iPrescribe
• Section 4 - Completing the Authentication Setup

Section 1 - Accessing Notifications in Rcopia

1. In the active patient's Profile, verify their first and last name, their gender, and date of birth are entered. They must also have a phone number, and address entered. This information is necessary for Rcopia to be able to launch. 
   
   Note: If the patient does not have all of this information entered, have them select a patient who does. If they enter any of this information and try to launch Rcopia, it will not open until it syncs with Curve. This could take up to five minutes. 

   

2. Click the Prescriptions summary triangle, then click Launch Rcopia. 

   

3. The Rcopia patient information page opens. Click the doctor's name. 

   

4. Click Notifications. 

   

5. In the Notifications window, click Set up Authenticator. 

   

6. The Set up iPrecribe Access window opens. 

   
7. If the Rcopia username and password are known, click Section 3 to skip the next section. If the Rcopia username and password are not known, proceed with Section 2. 
   
   Note: The Rcopia username is the email address that was used for the Rcopia onboarding process. The password is provided by the customer care team at that time.

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Section 2 - Token Management if Rcopia Username and Password Are Not Known

1. In the Set up iPrescribe Access window, click the dropdown arrow beside I don't Log In to Rcopia, help me set up my iPrescribe Log In. 

   

2. This section expands to display the provider's username and email. Take note of this for the next steps. 

   

3. Scan the QR code with the device, such as a mobile phone. 

   

4. Tap iprescribe.com. 

   

5. The iPrescribe password page opens. Tap the Create iPrescribe Password field, and type a unique password. Then tap the Confirm Password field and type it again. 
   
   Note: The password created on this page will replace any Rcopia password previously created. 

   

6. Tap Save. 

   

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Section 3 - Logging into iPrescribe

1. Open the app store. Search for and download the iPrescribe app. 

   

2. Open the app. Type the Username and Password, then tap Log In. 

   

3. The prompt to Activate iPrescribe Authenticator should display. 

   

4. If the prompt does not display, tap the menu icon. 

   

5. Tap Settings. 

   

6. Tap iPrescribe Authenticator. 

   

7. The Authenticator prompt page opens, tap Open Scanner. 

   

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Section 4 - Completing the Authentication Setup

1. On the computer, within the Set up iPrescribe Access window, click Token Management. 
   
   Note: If the Set up iPrescribe Access window is not open, follow steps 3-5 in Section 1. 

   

   Note: Alternately, access this directly by typing ui.epcsdrfirst.com/pob/login in the address bar of the desired browser.

2. The Token Management page opens. Click the NPI field, and type the doctor's NPI. 

   

3. Click the Passphrase field, and type the Rcopia passphrase created during the Rcopia and EPCS onboarding process. 
   
   Note: If the doctor does not remember their passphrase, contact [e-mail]. 

   

4. Click the Tokens tab. 

   

5. Click Add New Token. 

   

6. The Add Two-Factor Authentication Token page opens. In the Push Notification section, click Add. 

   

7. In the Bind Your Device section, click the Device Nickname field, and type a nickname. 

   

8. Click Bind device. 

   

9. On the device, on the Activate iPrescribe Authenticator page, tap Open Scanner. 
   
   Note: If needed, allow iPrescribe to access the camera on the device. 

   

10. Center device, and scan the QR code. 

    

11. The screen displays Verifying code. 

    

12. When it is finished, the Token binding complete banner displays at the top of the device screen, indicating it can now be used as two-factor authentication for Rcopia. 

    

13. The Token registration successful window displays on the Token Management page of the EPSC Gold Prescriber Dashboard. 

    

14. The new iPrescribe authenticator will display on in the Tokens section, and can immediately be used as two-factor authentication for electronic prescriptions. 
    
    Note: The nickname or Token Name in this guide is iPrescribe Authenticator. In the actual process, the Token name will display the nickname that was entered in Step 7 of Section 4. 

    
    
    
15. Once the two-factor authentication with push notifications has been set up and enabled, click Using Two-Factor Push Notifications for Sending Electronic Prescriptions in Rcopia to learn how to utilize this feature.