Description:
This quick guide demonstrates how to add or update a user password and the process of logging back into Curve Hero once the password is changed.
About:
A user password is added when a new user is added into Curve Hero. The user's password should be unique to each user as a security measure. Sometimes existing passwords need to be changed. Some examples may include a change of password due to a user forgetting theirs. An administrator can force a password change as needed. In a converted database, all users will need to reset their passwords when they go live.
Steps:
- User passwords are set in Administration. Click the More menu, then Administration.
- In the Administration menu, click User management, then User Directory.
- When a user is first entered into the database, they must set a password to be able to access Curve Hero. When the user is added, the user profile page opens.
Note: Click Adding a User to learn how to add a new user.
- Click Add password in the user information section of the page.
- The Add password dialog box opens. Type a password in the New password field following the required password provisions listed on the left.
- Type the password again in the Verify password field. When finished, click Add password.
Note: This initial password is temporary. The user will be prompted to change their password at their first login.
- The user profile updates with the password added. The user information section now displays a Change Password button.
- When the user logs in, they will enter their user name and password in the applicable fields, then they will click Log in.
- The Reset password dialog box opens. This indicates their password has been reset by their administrator and they must create a new one.
- The user will type their New password in the applicable field, and again in the Confirm password field.
- They will click Reset password.
- The window changes to verify the password has been successfully changed. They will click Ok.
Note: If a Save password pop up appears, it is not recommended to save Curve Hero passwords in the browser.
- The user can now log in to Curve Hero using their username and password.
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Disclaimer: All information presented herein is solely intended to train employees of Curve Dental customers on the use of the software application described in this Community Article and to illustrate how Curve software can be integrated into a typical practice's operations. Statements and examples used in this Community Article are not intended to contradict or in any way override the written or verbal instructions of the leadership of the customer ("Licensee"). The Licensee is responsible for establishing its own practices and procedures and making each of its employees familiar with them, including those related to the use of the application described in this Community Article. Nothing in this Community Article should be construed to be instructing any Licensee employee to violate any Federal, State, Provincial or other jurisdictional law or regulation; or to violate any aspect of the Licensee's established practices and procedures. The information contained in this document is the copyrighted property of CD Newco, LLC. No part of this document may be reproduced, republished, translated, stored in a retrieval system, or transmitted in any form, or by any means, mechanical, photocopying, recording, or otherwise, without the prior written consent of CD Newco, LLC. Licensees may print copies of this Community Article for their own internal use. CD Newco, LLC may take any action permitted by law to enforce its rights hereto. The information contained in this document is subject to change without notice. The enclosed materials are not a contract and create no rights upon the reader or obligations of any kind on CD Newco, LLC or its affiliates. CD Newco, LLC reserves the right to make changes to any products or services described in this Community Article at any time without notice. CD Newco, LLC shall not be liable for the actions or inactions of the reader in reliance upon the information contained in this document.
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Version: This documentation was prepared in conjunction with the latest release of the subject matter of this Community Article, but may be utilized with future releases until such time that more current materials are published.
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