Description
Existing Files and Letters do not have a title.
Cause
- When you create a new file or letter, you can name it and the name will rename.
- When renaming a blank file, it will keep the name.
- Clearing the cache/cookies and restarting the browser does not help fix the issue.
- Updating flash does not help fix the issue
- Uninstalling and re-installing Java does not help fix the issue.
- It appears that existing files and letters have lost their name.
Preventative Steps
NA
Solution
Additional Information
Hidden from external review on 7/16/2012.
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