Description
HIP stands for Hero Instance Portal and can be used for viewing and managing instances and modules of curvehero. This article provides a high level overview of the features contained within the HIP.
Background
The portal can be reached with one of the following urls:
- hip.curvehero.com
- curve.curvehero.com/hip
Steps to Follow
Upon logging in, you'll notice your email address in the top-right. Clicking on that will give the following options:
- permission - enable/disable imaging, twain, unlock curve user, view instance data
- instance task manager - create new instances, etc
- canada claim keys - instances with certificates about to expire
- provider statistic - active/inactive instances and dentists, active users, patients, etc
- storage used - by instance. See Service Guide 'How to find out how much data an office is storing in curve for Files and Letters and Imaging'.
- audit log - @curvedental.com users, modules toggled, time of event
- Login Message - announcements, outages, etc for end users
- Logout
Searching by instance name will pull up all results that contain that name. Click on the particular instance you want to view or manage.
A new tab will open for the instance you've chosen. In the top left, you'll notice a hamburger menu.
The hamburger menu contains the following two options:
- Unlock curve user - When the curve superuser becomes locked. See Service Guide 'Unlocking The Curve (or Super) User Through Hip'.
- Rcopia User - lists all instance usernames, and their status in Rcopia. See Service Guide in Community 'Verifying Rcopia Readiness of an Office'.
Below the instance name and hamburger menu, you'll see on which database the instance resides, the locale of the office(s), the timezone, the status, the Curve Capture version, and their DMA status. DMA is the third party e-statements vendor.
What follows are six major sections that let you view (or toggle, if you have permission) the various modules within the instance.
Fee Guide Permissions
Some provinces and dental associations require membership in order for Curve to provide dentists with fee guides. See Service Guide 'Fee Guide Restrictions'.
- ODA (Ontario)
- ACDQ (Quebec)
- DAC (Denturist)
Electronic Claims
- Change Healthcare (Emdeon)
- Eligibility Name
Modules
These include all of curve's modules which can be toggled on or off, such as Imaging, Bridging, etc.
The modules that Customer Service have permission to toggle are Imaging Processing and Twain.
Purchased Numbers
This displays the phone number used in Connex to text patients.
API Consumers
A checkmark will show next to any of these 3rd parties which have access to Curve's API for appointment reminders and other forms of patient communication.
- Demandforce
- NexHealth Inc.
- Lighthouse 360
- Solutionreach
Canada Claim Keys (If Canadian instance)
Provides an interface to renew an expired iTrans certificate.
See Service Guide 'Itrans Certificate Installation For Tier 3'.
Rcopia
Displays the status and details of eprescribe for this instance.
- Practice User Name
- Vendor Name
- Vendor Password
See Service Guide in Community 'Verifying Rcopia Readiness of an Office'.
Additional Information
Upon logging in, you'll notice your email address in the top-right. Clicking on that will give the following options:
- permission - enable/disable imaging, twain, unlock curve user, view instance data
- instance task manager - create new instances, etc
- canada claim keys - instances with certificates about to expire
- provider statistic - active/inactive instances and dentists, active users, patients, etc
- storage used - by instance. See Service Guide 'How to find out how much data an office is storing in curve for Files and Letters and Imaging'.
- audit log - @curvedental.com users, modules toggled, time of event
- Login Message - announcements, outages, etc for end users
- Logout
Searching by instance name will pull up all results that contain that name. Click on the particular instance you want to view or manage.
A new tab will open for the instance you've chosen. In the top left, you'll notice a hamburger menu.
The hamburger menu contains the following two options:
- Unlock curve user - When the curve superuser becomes locked. See Service Guide 'Unlocking The Curve (or Super) User Through Hip'.
- Rcopia User - lists all instance usernames, and their status in Rcopia. See Service Guide in Community 'Verifying Rcopia Readiness of an Office'.
Below the instance name and hamburger menu, you'll see on which database the instance resides, the locale of the office(s), the timezone, the status, the Curve Capture version, and their DMA status. DMA is the third party e-statements vendor.
What follows are six major sections that let you view (or toggle, if you have permission) the various modules within the instance.
Fee Guide Permissions
Some provinces and dental associations require membership in order for Curve to provide dentists with fee guides. See Service Guide 'Fee Guide Restrictions'.
- ODA (Ontario)
- ACDQ (Quebec)
- DAC (Denturist)
Electronic Claims
- Change Healthcare (Emdeon)
- Eligibility Name
Modules
These include all of curve's modules which can be toggled on or off, such as Imaging, Bridging, etc.
The modules that Customer Service have permission to toggle are Imaging Processing and Twain.
Purchased Numbers
This displays the phone number used in Connex to text patients.
API Consumers
A checkmark will show next to any of these 3rd parties which have access to Curve's API for appointment reminders and other forms of patient communication.
- Demandforce
- NexHealth Inc.
- Lighthouse 360
- Solutionreach
Canada Claim Keys (If Canadian instance)
Provides an interface to renew an expired iTrans certificate.
See Service Guide 'Itrans Certificate Installation For Tier 3'.
Rcopia
Displays the status and details of eprescribe for this instance.
- Practice User Name
- Vendor Name
- Vendor Password
See Service Guide in Community 'Verifying Rcopia Readiness of an Office'.
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Disclaimer: All information presented herein is solely intended to train employees of Curve Dental customers on the use of the software application described in this Community Article and to illustrate how Curve software can be integrated into a typical practice's operations. Statements and examples used in this Community Article are not intended to contradict or in any way override the written or verbal instructions of the leadership of the customer ("Licensee"). The Licensee is responsible for establishing its own practices and procedures and making each of its employees familiar with them, including those related to the use of the application described in this Community Article. Nothing in this Community Article should be construed to be instructing any Licensee employee to violate any Federal, State, Provincial or other jurisdictional law or regulation; or to violate any aspect of the Licensee's established practices and procedures. The information contained in this document is the copyrighted property of CD Newco, LLC. No part of this document may be reproduced, republished, translated, stored in a retrieval system, or transmitted in any form, or by any means, mechanical, photocopying, recording, or otherwise, without the prior written consent of CD Newco, LLC. Licensees may print copies of this Community Article for their own internal use. CD Newco, LLC may take any action permitted by law to enforce its rights hereto. The information contained in this document is subject to change without notice. The enclosed materials are not a contract and create no rights upon the reader or obligations of any kind on CD Newco, LLC or its affiliates. CD Newco, LLC reserves the right to make changes to any products or services described in this Community Article at any time without notice. CD Newco, LLC shall not be liable for the actions or inactions of the reader in reliance upon the information contained in this document.
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Version: This documentation was prepared in conjunction with the latest release of the subject matter of this Community Article, but may be utilized with future releases until such time that more current materials are published.
Comments: Any comments or suggestions regarding the information herein are welcome and should be emailed to the attention of: support@curvedental.com.