Description:
Instead of waiting until the end of the day to process the e-claims to the insurance carriers, Curve Dental wants the dental offices to get paid faster, so we are now sending the claims instantly.......well every 2-3 minutes when the claim status is Scheduled to Send.
Steps:
CHANGE DEFAULT E-CLAIM SUBMISSION STATUS
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Select the More menu (the three horizontal lines above the Sidekick), and select Administration.
- Select Insurance Management.
- Select Claim Configuration.
- Left-click on the Scheduled to Send default e-claim submission status.
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Change this status to In Batch.
Now the e-claims will default to the In Batch status and will need to be manually changed to Scheduled to Send when you want the claims to be processed to the insurance carriers. You don't need to change the e-claim status one by one; you can change multiple or all e-claims at once. Here is how:
- Select the More menu (the three horizontal lines above the Sidekick).
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Select All Claims.
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At the top of the Claims module is the filter sentence. Left-click on All after 'Filtering for', and select the In Batch option.
To change one or multiple e-claims from In Batch status to Scheduled to Send, left-click on an e-claim, then hold the Ctrl key on the keyboard and left-click on the other e-claims you want to change. Then select the Send Selected Claims option at the bottom; only these selected claims' statuses will change to Scheduled to Send.
To change all e-claims, simply left-click on Send All Batched Claims, and all claim statuses will change to Scheduled to Send.
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