When logged in to Rcopia as the admin user, click the three lines More Menu button in the top left corner, then select Utilities. In Utilities click Logical Access Control. Any providers already registered with the clinic in Rcopia will appear at the top, and steps on screen will show how to activate the provider.
If the provider in question is not showing on this page, please reach out to CustomerCare@Curvedental.com to get them added.
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