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Creating an Attachment ID Using the Change Healthcare SimpleAttach Service

Updated

Description

This internal service guide outlines the steps required to create an attachment ID using the Change Healthcare SimpleAttach service as well as submitting a claim in Curve Hero using the attachment ID.

After an attachment has been uploaded and submitted through the Change Healthcare SimpleAttach service, an attachment ID is created. This attachment ID can be entered into Curve Hero to submit a claim.

Note

In order to create an attachment ID using the Change Healthcare SimpleAttach service, the user must have a registered account on the Change Healthcare Dental Connect Network. For more information, refer to the internal service guide, Registering for an Account on the Change Healthcare Dental Connect Network.

The following topics are covered in this quick guide:

  • Section I - Creating an Attachment ID using the Change Healthcare SimpleAttach Service
  • Section II - Sending an Advanced Claim in Curve Hero

Section I - Creating an Attachment ID using the Change Healthcare SimpleAttach Service

  1. Log in to the Change Healthcare Dental Connect website.

  2. In the Navigation menu, click the SimpleAttach drop-down menu, then click Submit Attachment.

    Submit Attachment Menu

  3. The Submit Attachment section is displayed.

    Submit Attachment Section

  4. To select the payer that will receive the attachment, click the Select Payer drop-down menu.

    Select Payer Dropdown

  5. The payer can be selected by searching or scrolling.

    Payer Search

  6. Select the provider's Tax Id from the drop-down list.

    Select Tax ID

  7. In the Insured ID field, enter the provider's Insured ID.

    Insured ID

  8. In the NPI field, enter the provider's National Provider Identifier.

    NPI Field

  9. Enter the patient's First Name, Last Name, and Date of Service.

    Patient and Date Info

  10. In the Claim Control Number field, enter the number assigned by the provider.

    Claim Control Number

  11. In the Total Charge Amount field, enter the total charge amount of the claim and click NEXT.

    Total Charge and Next

  12. Click the Upload attachment files icon. In the dialog box, select the Attachment Type.

    Note: Supported types include PDF, JPG, PNG, DOC, and more.

    Select Attachment Type

  13. Enter the Image Date, Orientation Type, and any Comments, then click NEXT.

    Attachment Details

  14. Upload files by dragging them or choosing from the hard drive. Click Upload or Upload All.

    File Upload

  15. Click SUBMIT. In the confirmation dialog, click YES.

    Submit Confirmation

  16. Click COPY ID & CLOSE to copy the attachment ID.

    Copy Attachment ID

Section II - Sending an Advanced Claim in Curve Hero

  1. In Curve Hero, locate the patient and click Billing in the Sidekick.

    Billing Sidekick

  2. Right-click the applicable invoice and click Send Advanced Claim.

    Send Advanced Claim

  3. Click Advanced Options, then click the Note horizontal line.

    Advanced Options Note

  4. In the Note field, paste the attachment ID.

    Note: It is recommended to precede the ID with: Attachment ID - .

    Paste Attachment ID

  5. Click Send To Batch. The claim is now ready in the Claims module.

    Claim in Claims Module

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